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Forum Discussion
billriccobono
Sep 12, 2022Aspirant
Reprogramming Router
Some how my router has lost its software program.Network Name: Netgear60. How can I go about reprogramming it while I am now renting an Xfinity router?
FURRYe38
Sep 18, 2022Guru - Experienced User
Please post a copy and paste of the modems connection status and event log page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html