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JEB1997's avatar
JEB1997
Follower
Nov 03, 2020

Resetting a Netgear Model R7300

I am passing this router along to my son.  It has been off-line for a considerable amount of time.  While we were using it, I set up some parental controls that my son no longer needs.  However, I am unable to access the router to change/disable these controls.  I have tried using the suggested solutions provided by the website to no avail.  I would appreciate any ideas.  Thank you!

2 Replies

  • > [...] I am unable to access the router to change/disable these
    > controls. [...]

     

       "unable" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

    > [...] I have tried using the suggested solutions provided by the
    > website to no avail.

     

       The non-psychics in your audience might not be able to guess what you
    were reading, or where on which "the website" you might have found
    anything.  Regarding "to no avail", see "not a useful problem
    description [...]", above.

     

       I'd expect a settings reset to remove any/all custom settings.


       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Read.  Look for "Factory
    Settings" or "Reset".  Further reading might be useful, too.