NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
China522
Sep 05, 2020Follower
Return
Why is #NetgearCustomerService so AWFUL??? It has been well over 6 weeks now that they RECEIVED my returned modem and it said within a few days it would show the refund to my account. I’ve tried calli...
Christian_R
Sep 09, 2020NETGEAR Employee Retired
Hello China522,
May you send me a private message with your email address and case number(s). I'd like to look into this further for you and getting your concern addressed.
Regards,
Christian