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Forum Discussion
ghorky
Feb 04, 2021Aspirant
Ring Doorbell 2nd Gen and Netgear C6300v2 Internet Connectivity Problem
Hello, Is there anybody facing a problem during setting up Ring Doorbell 2nd Gen? My Router model is C6300v2 and I could not make my Ring Doorbell 2nd Gen setup successfully. It is always givin...
plemans
Feb 04, 2021Guru - Experienced User
when you were going through setup, was your phone on the 2.4ghz network?
Something you can try, is shut off the c6300. Make your phone hotspot to have the samd ssid/password as the router. then setup the ring usign the hotspot. Once its setup, shut off the hotspot and turn the router back on to see if it'll auto-connect since its using the same ssid/password.
- ghorkyFeb 04, 2021Aspirant
Thanks plemans for your reply.
I tried your configuration, doorbell successfully connected to the hostpot (with the same SSID of home wifi) and working successfully.
After I switched on C6300,the doorbell still seems online but when I try to connect to doorbell from Ring app with live view it did not work. Also when I pressed the ring doorbell I did not receive any notification on my phone.
Anyway, in my case I could not find a solution after spending many hours to configure it and returning the doorbell is the only option I guess.
Thanks.