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Forum Discussion

ghorky's avatar
ghorky
Aspirant
Feb 04, 2021

Ring Doorbell 2nd Gen and Netgear C6300v2 Internet Connectivity Problem

Hello,   Is there anybody facing a problem during setting up Ring Doorbell 2nd Gen? My Router model is C6300v2 and I could not make my Ring Doorbell 2nd Gen setup successfully. It is always givin...
ghorky's avatar
ghorky
Aspirant
Feb 04, 2021

Thanks plemans for your reply.

I tried your configuration, doorbell successfully connected to the hostpot (with the same SSID of home wifi) and working successfully.

After I switched on C6300,the doorbell still seems online but when I try to connect to doorbell from Ring app with live view it did not work. Also when I pressed the ring doorbell I did not receive any notification on my phone.

Anyway, in my case I could not find a solution after spending many hours to configure it and returning the doorbell is the only option I guess.

 

Thanks.

plemans's avatar
plemans
Guru - Experienced User
Feb 04, 2021

did you reboot the doorbell? after turning off the hotspot? 

  • ghorky's avatar
    ghorky
    Aspirant
    Feb 05, 2021

    I rebooted the ring doorbell to try again but it did not connect to the C6300's wifi either.

    Thanks for your reply.

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Feb 09, 2021

      Do you have the security type set on the router to WPA2?

       

      DarrenM

      • ghorky's avatar
        ghorky
        Aspirant
        Feb 09, 2021

        Yes the security type is WPA2-PSK.

        Thanks.