NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Xboxhelpme
Mar 28, 2018Follower
Router c3000 ethernet port isnt working
Please help me. I just got a brand new ethernet cord for my xbox one so I can play on wired connection. I go into my parents room and use a 10 foot cord and it works. My brother has a 100 foot cord go...
michaelkenward
Mar 29, 2018Guru - Experienced User
You might do better to post your question in the forum area for cable modem/routers.
Cable Modems & Routers - NETGEAR Communities
Does the WNR2000v5 in your "footer" mean anything? Do you have one of those too?
- antinodeMar 30, 2018Guru> [...] So I think it has to be the port. [...] 
 If every device+cable combination works in one port but not in the
 other, then a bad port would seem to be the explanation. Are there any
 LED indicators on your "my xbox one" which would confirm the lack of a
 good link at the hardware level?
 > [...] I don't know how to fix this or if I just have to get a new
 > router. [...]
 Repair typically isn't practical. A new modem+router would be one
 solution. A possibly cheaper work-around would be to buy a (cheap)
 gigabit Ethernet switch, and use that with the remaining good port on
 the C3000 to feed your devices.