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Forum Discussion
HIROLLER
Oct 26, 2016Follower
router c3700
Router froze up. Had to factory reset. Didn't take? Green light flashing beside a small ball with a half of ring around it? Can't get in with Genie? Help Please.
DarrenM
Oct 28, 2016Sr. NETGEAR Moderator
Hello Hiroller
Make sure you hold the factory reset button for 10 seconds if its still locked up contact Netgear support if the modem is still under warranty.
http://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM