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Forum Discussion
Farlui74
Dec 13, 2020Aspirant
Router C7800 is blocking access to hotmail account
I am unable to access my email account for hotmail on my android phone Samsung s8+ when my wifi is on. It is blocked. If I turn off the wifi i am able to access i don't know what caused this and have ...
michaelkenward
Dec 13, 2020Guru - Experienced User
Farlui74 wrote:
I am unable to access my email account for hotmail on my android phone Samsung s8+ when my wifi is on. It is blocked. If I turn off the wifi i am able to access i don't know what caused this and have call my internet provider nothing on their end can be done.
"Blocked" could mean several things. What messages does the Samsung throw up when this happens?
How is the Samsung connecting to hotmail? I assume that it is not with wifi?
Do it it just using wifi that gets it blocked? What about other sites?
Is hotmail trying to protect you from using an unknown source?
Which comes back to the messages that you see.
Maybe there is some some subtle security interaction between hotmail and your wifi source.
You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
Cable Modems & Routers
This place is for Nighthawk Routers with WiFi 6 (AX)
- Farlui74Apr 18, 2021AspirantMy email hotmail will not connect to the wifi i have and certain web pages like national grid will not connect to my personal wifi i have to use my cell data to connect.