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Forum Discussion
DMC711
May 03, 2023Follower
Router dropping connection
I have the same modem CAX80 (Bought late 2019) I don't have the dropping connection problem so much as trying to keep my download speed up. I've never been able to get higher than 350 download with ...
FURRYe38
May 03, 2023Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Whos telling you the the CAX80 is not supported by the ISP or Netgear?