NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

NumberMuncher's avatar
NumberMuncher
Aspirant
Jun 23, 2022
Solved

Router Login Page Only Shows Banner

I'm trying to log into my router's login page (198.168.1.1) and it lets me login and shows me the landing page after loading, but nothing else (see screenshot). I've tried in 3 different browsers, clearing history, connecting via wifi (2.4 and 5), and ethernet.

 

All browsers are up to date as well as the router's firmware. 

 

Any ideas?

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 23, 2022

    Factory reset the modem and setup from scratch?

     

    • NumberMuncher's avatar
      NumberMuncher
      Aspirant
      Jun 24, 2022

      Thanks for the suggestion. I really didn't want to do that, but I'll give it a try.

      • jffwarner0's avatar
        jffwarner0
        Guide
        Jun 25, 2022

        I've had a similar issue before. Try a different browser that you've never used before on that device.

         

        For example, my RouterLogin page refused to go past that screen on Firefox (a month ago). On Edge, it refuses to login at all. On Chrome, however, it worked flawlessly (I had not previously used Chrome on the device I was using to acces the landing page).

         

        Then, about a week ago, Chrome stopped loading properly (the page would load every menu expanded, yet no pages would load when selected) and Firefox now works flawlessly.