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Forum Discussion

gone's avatar
gone
Aspirant
Aug 17, 2016

Router not communicating with computer

My wifi connection has been dropping randomly but in the last week its been worse. Today it drops everything LAN and wifi.  I have to reboot the router several times, even then all the lights are on and I have to log into the modem to turn wifi back on.  I called customer support and they offered to sell me a year of customer support as my warrenty has expired.  Does anyone have any solutions or having the same problem?

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 19, 2016

    Hello gone

     

    Can you check the logs of the C6300 and check what type of errors are happening maybe copy and paste them here so we can look at them.

     

    DarrenM