NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kkov
Apr 28, 2017Aspirant
Router not connected but shows that it is
Router not connected to s7 but it shows that it is. Please help i have a nighthawkAC1900. We have 5 devices connected and the speed is ok but my samsung s7 wont connect.
6 Replies
- ElaineMNETGEAR Employee Retired
Welcome to the community, Kkov
Will the S7 connect to a different router or hotspot?
What's the wireless security configured on the router?
By the way, what's the exact model number of your NETGEAR router?
Try to disable the wireless security first to test and see if it will connect without it.
Also, try to forget the network on your S7 and then reconnect.
- KkovAspirantWhen my Phone connects then all the other 6 devices dont work. When they are connected then my phone doesnt work. I have a samsung s7 and my modem is nighthawk 1900
- KkovAspirantC7000
- KkovAspirantAnd when the internet works on my phone it is incredibly slow
- DarrenMSr. NETGEAR Moderator
Hello kkov
Try to forget the wireless network on you phone also make sure the phone has the latest updates from samsung.
DarrenM