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Forum Discussion

Kkov's avatar
Kkov
Aspirant
Apr 28, 2017

Router not connected but shows that it is

Router not connected to s7 but it shows that it is. Please help i have a nighthawkAC1900. We have 5 devices connected and the speed is ok but my samsung s7 wont connect.

6 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, Kkov

     

    Will the S7 connect to a different router or hotspot?

    What's the wireless security configured on the router? 

    By the way, what's the exact model number of your NETGEAR router? 

    Try to disable the wireless security first to test and see if it will connect without it. 

    Also, try to forget the network on your S7 and then reconnect.

  • When my Phone connects then all the other 6 devices dont work. When they are connected then my phone doesnt work. I have a samsung s7 and my modem is nighthawk 1900
  • And when the internet works on my phone it is incredibly slow
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello kkov

       

      Try to forget the wireless network on you phone also make sure the phone has the latest updates from samsung.

       

      DarrenM