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Forum Discussion
Daydle
Jan 22, 2023Aspirant
Router not sending a signal
Modem has internet but the router isn't sending a wifi signal to connect to. I hard reset the router and it'll work for a couple days than it will do the same thing again. Is my router bad or is this ...
Daydle
Jan 22, 2023Aspirant
To simplify it the 2.4ghz 5ghz and 6ghz lights all go out the only ones lit are the power and the internet signal. Using a wired connection the internet will work however the router itself does not send a wifi signal out. I have a nighthawk axe1100 for the router and a aeris for the modem. I was told through the provider (xfinity) that the modem can't handle the internet speed that I currently have. I decided to replace the modem with a netgear cm 1100 to see if this resolves the issue.
plemans
Jan 23, 2023Guru - Experienced User
Did you push and hold the wifi on/off button?
Or try a factory reset?
- DaydleJan 23, 2023AspirantYes the factory reset fixes it for a couple days than the wifi goes back out.
- plemansJan 23, 2023Guru - Experienced User
Do you have the RAXE500? (axe11000 isn't a model, its a speed)
What firmware version is on it?
What modem/gateway is it connected to? You gave a brand name and not a model
- DaydleJan 23, 2023AspirantThe axe11000 is the model for the router its the nighthawk that looks like a space ship. Literally the first image that pops up on a Google search. But I'm not sure on firm ware and all that all I know is it says it's up to date