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Forum Discussion
Daydle
Jan 21, 2023Aspirant
Router not sending a signal
Modem has internet but the router isn't sending a wifi signal to connect to. I hard reset the router and it'll work for a couple days than it will do the same thing again. Is my router bad or is this ...
Daydle
Jan 22, 2023Aspirant
To simplify it the 2.4ghz 5ghz and 6ghz lights all go out the only ones lit are the power and the internet signal. Using a wired connection the internet will work however the router itself does not send a wifi signal out. I have a nighthawk axe1100 for the router and a aeris for the modem. I was told through the provider (xfinity) that the modem can't handle the internet speed that I currently have. I decided to replace the modem with a netgear cm 1100 to see if this resolves the issue.
plemans
Jan 22, 2023Guru - Experienced User
Did you push and hold the wifi on/off button?
Or try a factory reset?