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Forum Discussion
sp4cem0nkey
Sep 10, 2017Aspirant
router randomly drops internet on one wifi device
For months now, my C7000-100NAS wifi router has been randomly dropping the internet for my MacBook Pro multiple times per day. This happens on the regular and 5G access points. I work around this by...
- Sep 20, 2017
Spectrum recently upgraded my router firmware to V1.01.23, and this seems to have fixed the problem. :cathappy:
DarrenM
Sep 19, 2017Sr. NETGEAR Moderator
Hello Sp4cem0nkey
Have you made sure the MAC has the latest wireless drivers?
DarrenM
- antinodeSep 19, 2017Guru
> [...] Why on earth would I be able to access my router over wifi but
> not the internet?
Sounds like a router problem, doesn't it?
> [...] I've tried pinging IPs too, and this also fails until I've
> re-connected.
That would seem to rule out a DNS problem. If you can reach the
router, but not "ping" any outside-world system, even by IP address
(assuming that you're using a valid one -- 8.8.8.8 is popular), then
it's a mystery.
No Access Control, Parental Control, or Schedule settings to cause
trouble?
> [...] nor does it happen to my macbook when cabled in.
Same IP address, or different?
When things get especially squirrelly, it may be time to try a full
("factory") reset (and reconfiguration) of the router.
> Have you made sure the MAC has the latest wireless drivers?
It's a Mac[intosh] not a Media Access Control, and the typical user
has approximately no control over any device drivers, other than
whatever Apple Software Update does.