NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Sep 25, 2020

Router Reset Itself

Hey all!   Model: Nighthawk AX6000 CAX80 Firmware: V1.1.0.41   So had a weird issue this morning, woke up to everything on wifi not connecting but stuff connected via ethernet worked. So I went ...
plemans's avatar
plemans
Guru - Experienced User
Sep 25, 2020

I haven't but it could have been the device either updating its firmware from netgear or from your ISP. 

 

The CAX80 is the only device currently on the market with firmware seperate for the modem side to the router side. So maybe that's why. 

  • Retired_Member's avatar
    Retired_Member
    Sep 25, 2020

    So i double checked and I have the latest firmware from Cox CM: V1.02.08. So I don't know if maybe it wasn't updated and last night it tried to update and hit a speedbump?

    • dadabunchie's avatar
      dadabunchie
      Aspirant
      Sep 30, 2020

      I also had that issue this morning.  The gateway reset itself and went back to asking for a password.  I've had it happen before so not the first time.  Spectrum is my provider and I'm on the latest Modem/Gateway FW version as per Netgear.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Oct 02, 2020

        I would setup the modem. Then do a backup configuration to file for safe keeping.