NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
> After a power outage, my Nighthawk router's wifi settings were gone
> [...]
A typical power failure is seldom a clean off-on event, so some
device confusion is possible.
> I had to completely redo all my wifi settings. (create SSID's,
> security settings, guest wifi, etc.)
ADVANCED > Administration > Backup Settings
> How do I prevent this issue the next time the power goes out [...]
That may be difficult. Better power conditioning (as from a UPS)
might help.
> [...] or when I have to unplug the router? [...]
Is that enough to cause the problem?
> Is this a known bug?
That depends on how you define "bug".
This issue is not power condition or spikes. It happens when power is removed and then restored.
If you want to prevent these issues, get a UPS!
While a surge suppressor will help some with spikes a power outage may also have a power sage, spikes and other things happen. A good UPS will isolate you from these issues. I have my modem and router both on a UPS just for this reason. For what a router needs they are not that expensive and frequent power outages could in some isolated cases damage the router. I have a whole house surge suppessor, but know that will not protect the electronics like a UPS will.
- While a UPS is good to have, it should NOT be a necessity. The router should NOT lose all its settings due to a simple power interruption.
