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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
UnderPressure, along with what antinode said, I don't think it was 'normal'. Normal in the sense that losing power should have that happen. The settings and even the F/W is held in NVRAM... that should not be cleared at all with the general loss of power.
It is quite possible that there was a power spike or drop prior to the loss of power. It is possible that that caused some NVRAM to be reset even or just modified.
I'd suggest NOT saving the configuration at this point. I'd RELOAD the Firmware with a new copy first, then do the RESET or CLEAR NVRAM and then re-enter manually all your settings.
I'd think either the power state caused your problem, and you might not have noticed or be aware of all the implications due to that or you have a h/w problem if the NVRAM can't hold the contents without power.
I have the exact same issue. Power goes out, wireless configuration is erased. Admin password remains the same. WIFI goes open BTW, so after a power outage my entire network is exposed. This is not a power issue at my house. I have another NightHawk r7000, and it has never ever done that. Netgear has to investigate this.
lastdojo wrote:
Netgear has to investigate this.
So did you report it to them? This isn't the place to do that, use SUPPORT, login, MY Support and report it.
I just reported the issue on My Support. IrvSp thank you for letting me know where to report the issue.
- Hmm thought this is the place to ask how to fix issues. Also that was very rude.
I had the same problem. Third 5ghz was no password and default name
Easiest fix. I replaced it with a Syn ology router