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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
I can reproduce this exact issue on my R7900P simply by disconnecting the power overnight. Last night I disconnected the router power at 11:30pm, and then plugged it back in at 7am. Upon bootup, the Wireless settings including the Wireless name and password were reset to the default values (name NETGEAR, with no security enabled). Other settings were not wiped.
So it has nothing to do with power spikes or surge anomalies.
This is a major issue that Netgear is totally ignoring. Their support team told me to reset the router back to factory settings... like that would help.
Same issue. Power was interrupted for about 1 minute last night. When power was restored, all router settings went to default. Network was left open with no security.
- I just started having the same exact issue. I unplugged the power of the modem accidentally and all my settings erased! Then randomly a day later the modem just lost all their settings again. Not sure why it happened again. I did also changed ISP during this time as well, not sure if that has anything to do with it or not.