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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
If you want to prevent these issues, get a UPS!
While a surge suppressor will help some with spikes a power outage may also have a power sage, spikes and other things happen. A good UPS will isolate you from these issues. I have my modem and router both on a UPS just for this reason. For what a router needs they are not that expensive and frequent power outages could in some isolated cases damage the router. I have a whole house surge suppessor, but know that will not protect the electronics like a UPS will.
While a UPS is good to have, it should NOT be a necessity. The router should NOT lose all its settings due to a simple power interruption.
dorcse wrote:
While a UPS is good to have, it should NOT be a necessity. The router should NOT lose all its settings due to a simple power interruption.When there are sags and surges who knows how that will effect a router?
- Whatever. I can duplicate the issue by just turning the router off and then on. Are you going to say that is some odd, mysterious surge situation as well? Please.
It is shameful that Netgear is most certainly aware of this issue by now and refuses to help. The company won't even offer direct phone support after a short period of time, unless you want to pay for it. Thank goodness for Costco. I ultimately solved the issue buy returning this junk router to them for a refund. They know something about customer service. Netgear does not.
dorcse wrote:
Whatever. I can duplicate the issue by just turning the router off and then on. Are you going to say that is some odd, mysterious surge situation as well? Please.Totally agree about just turning off the router. Should not lose info. Have seen other reports of this.
Also agree about Costco and customer service. Hope whatever you get as a replacement works well for you.