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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
Same issue here. I reset my cable modem and router once/day. I have used always used a timer to shut off my cable modem at 4 am and turn back on at 4:01 am, then use a second timer to shut off my router at 4:15 am and turn it back on at 4:16 am. I never had any issues until I bought the X6S at Costco yesterday. This morning my settings were erased, and the router was back to factory. I am taking the router back today.
I am not very impressed with Netgear. This is my second router in a week. I spent 2.5 days trying to get the new AX12 router to work, and finally, Netgear support said they believe it is a faulty router and to return or replace. I returned the $444 router to best buy and bought the $150 X6S at Costco. :)
Same issue. Power has nothing to do with it. Loss of settings has occured when rebooting the router from the admin screen. After the reboot all defalt settings have been loaded. The unit makes me log into my account at Netgear, then I am told I cant buy a contract, then I have to attempt login to the router several times, and finaly get the the admin page so I can restore my setting from the backup file. I should have done a little more research before buying a Netgear product. Their support is very poor. I am going to Amazon to leave feedback on my purchase, not going to be very good.
Dumping this unit and purchasing one that doesn't make you have an account at Netgear to install. This is as bad as Microsoft and Windows 10.
Same issue for me with a C7000v2, and power loss/spikes have nothing to do with this. I had to cycle power to the device and it happened. This will NOT work for me because what if I'm not home and there's a power outage? I will be out of internet in my house until I get back (could be days or months before I can restore the config settings). In the mean time, I rely on the internet for both home automation and home security, and an incidence like this would leave all of that dead in the water. This is a deal breaker. I had owned many Netgear products in the past, but this one really shake my confidence in Netgear.