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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
myersw Good advice for protection and persistent Internet access. Not a resolution, and shouldn't be suggested in place of the fact a hardware or software issue is occurring with these routers. The most severe issue is the security vulnerability which is created. The Wi-Fi is wide open for anyone to connect when the device settings are lost. There is a large number of users which wouln't even think to check the security was still enabled (or know to). Then anyone can connect and their private network is compromised.
Imagine if you were to move your router to another room, you will literally be walking with your router, cables and UPS all in tow! Nonsense... and please take a picture.
The UPS is essential though!
I just had the same issue. I merely powered off my router, then turned it back on. All my settings were gone and the SSID's were back to default and 'Open'. It took me hours to change my settings back, and then re-connect all my home WIFI devices - lights, plugs, etc.
Has anyone seen a solution? Is there a firmware update. I never had this problem before with other routers.
> [...] It took me hours to change my settings back, [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Manage the Router
Configuration File". Should be minutes, not hours.> [...] and then re-connect all my home WIFI devices - lights, plugs,
> etc.Other than restoring the wireless-network credentials on the router,
what's there to do?Until that happy day when someone solves the real problem (and I
wouldn't hold my breath), I'd certainly try to employ the settings
save-and-restore feature.senoch Sounds like you and I both rely on a router for home automation. This was a deal breaker for me. I returned my Netgear router and went with another brand. Imagine you're on vacation, and there's a power outage in your house. When power returns, all the settings are wiped and you cannot reach the devices in your house to see what's going on, until you return from your vacation and restore the settings. Even if your house never experiences power outages, you'll still have to reboot the router every now and then to let it start afresh; no device is ever bug-free. If you're ok with these scenarios, just do the workaround of save-and-restore settings. If not, return the dang thing to let Netgear know that this is a serious issue that needs to be addressed.
- Just confirming that I have the same issue. Furthermore, attempting to restore a backup configuration results in a reset of the settings as well. Has anyone else had experienced that?
Is there no solution for this?- One change I have made is to shut off smart connect which has caused me other issues. I’m afraid to reset my router now because it caused me so much work resetting my WiFi home devices. I may just put a UPS on my router. I’ve never had a problem like this with other routers.