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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
Well, Macronix could have had a bad batch of chips that ended up in some R7800s or other models. There are thousands (dare I say millions?) of NG routers sold and only a handful of people complain about this issue. My own R7800 uses a SkyHigh chip so I'm not affected by this problem
microchip8 wrote:There are thousands (dare I say millions?) of NG routers sold and only a handful of people complain about this issue. My own R7800 uses a SkyHigh chip so I'm not affected by this problem
What you say maybe true. I suspect it is like suggested, some folks just give up and roll with the defaults. Others never power cycle after config so they are fine especially if on UPS. I suspect there are a number, large (?) who knows, that just chuck in bin and move on to another vendor. I personally would not put up with it and since Netgear will not cross ship an RMA I would just chuck in bin, or better yet take to my electronics recycle place. One thing I will not tolerate in my house is tech that has issues that cannot be resolved. I have fun trying to figure out issues, its when it is something that is not fixable that I chuck it. If I were chucking in bin, I would not buy another from that vendor.
I would think that a reputable company would notify folks who purchased the router that theirs is in a defective range. Am sure they can tell by serial number what the probability is. From what I can tell from other things Netgear has done recently, things like dropping features that people bought their router for to put in their money grab Armor, that they really do not care about the customer. Wonder how many chucked the router when the feature they relied on was removed. That would do it for me. Look at the mess the firmware is in and has been for over a year, maybe two now?