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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
Same issue here. I reset my cable modem and router once/day. I have used always used a timer to shut off my cable modem at 4 am and turn back on at 4:01 am, then use a second timer to shut off my router at 4:15 am and turn it back on at 4:16 am. I never had any issues until I bought the X6S at Costco yesterday. This morning my settings were erased, and the router was back to factory. I am taking the router back today.
I am not very impressed with Netgear. This is my second router in a week. I spent 2.5 days trying to get the new AX12 router to work, and finally, Netgear support said they believe it is a faulty router and to return or replace. I returned the $444 router to best buy and bought the $150 X6S at Costco. :)
I also have similar problems with my X6S router purchased at Costco. In my situation, a UPS keeps it powered during brief power outages, but when the ISP (CenturyLink) goes down for an extended period of time, the router loses it's wifi settings. Of course, this only happens when I am 1200 miles from home. An Orbi, at another property, never does this and it is connected to Comcast with frequent outages.
- Since having ditched Netgear and replaced with Ubiquiti Unifi I haven't had issues or even had to reboot since June's installation. The only regret is not having done so earlier!
I have the same problem after the newest update pushed to my router it's losing the setting. As said in other post it's not tollerable as I have secuity in through my router and this has shaken my confidence in netgear. I'll be looking into another brand of router if this is the response given by Neatgear. Of course they never heard of the 10 others rule when not addressing an issue. I really had trust in this modem now I have to place my trust elswhere if they cannot rectify this issue.
I had and issue with a router just the other day and had to replace it so the customer felt confidence in my company. Now the bank is happy and I can be assured they wont drop our company. Hope Netgear get it in gear.
I have a Netgear WNDR3800, which has served me and my family for many years now (7-8+ years), and is still going strong. I love that router. Confession: I have been using ddwrt almost from the start. When I attempted to upgrade to something more modern, seeing how the WNDR3800 is doing so well, I automatically look to Netgear, but the Nighthawk R7000P failed to retain settings as many in this thread saw. I came across a post that someone flashed this unit with ddwrt and the problem went away, so that's what I also did: switched to ddwrt. I have not done this for so long, but just by yanking the power, and re-apply the power numerous times, I did not see the unit losing settings. If you have the heart for it, give this a try. I still think Netgear produces good hardware, and I can't explain why they choose to ignore this issue with their firmware.
