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Forum Discussion
Router wifi settings gone after power outage
After a power outage, my Nighthawk router's wifi settings were gone and only I found default Netgear SSID's. I was able to log into the router with my admin password and other network settings seem t...
I bought my netgear nightgawk cax30 modem/router less than a year ago at Costco, or maybe I got it at Best Buy. If I got it at Costco I'll try to return it. Since I got it I had nothing but problems. This past Thursday (07-28-22) I had a power outrage at my place for about two hours. I'll my configurations were gone. Some equipaments could conect with the old default password, others didn't. I made up my mind to reinstall my old Motorola modem/router Arris SURFboard SBG6782-AC that didn't give me any hard time, even with power outrage.
The only reason that I switched was to get WiFi 6.
After reading most of this conversation thread here I made up to my mind to reinstall my old Motorola moden/router Arris SURFboard SBG6782-AC that never gave me a hard time, even in an event of power outrage. The only reason I switched modems was to get WiFi 6. I totally lost the confidence on Netgear brand.
The only reason that I switched was to get WiFi 6.
After reading most of this conversation thread here I made up to my mind to reinstall my old Motorola moden/router Arris SURFboard SBG6782-AC that never gave me a hard time, even in an event of power outrage. The only reason I switched modems was to get WiFi 6. I totally lost the confidence on Netgear brand.
Hi GFNV,
Thank you for reaching out. We are sorry to hear about your experience with the modem. Did you try contacting our Support team over the phone? May we have the serial number of the modem?
I am looking forward to your response.
Regards,
Oliver
Community Team