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Basssix's avatar
Basssix
Aspirant
Apr 23, 2016
Solved

Samsung S6 connects to router but not internet

When I switched to xfinity I bought a C6300. I had problems with the first one not allowing my NAS to connect so I exchanged it for another one. My phone would connect to the router and work fine for ...
Troubleshooting
  • Basssix's avatar
    Basssix
    May 03, 2016
    I have solved my issue by replacing the Netgear with a Zoom. It was the only one I could find that stated it would work with Android. Hopefully Netgear will get things straightened out.
Basssix's avatar
Basssix
Aspirant
Apr 23, 2016
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 25, 2016

    Hello Bassix

     

    Our engineers are aware of Samsung devices not working properly on wifi and working to fix the issue. I have read a workaround of using the guest network with no security then disable the broadcast of the SSID so others cant see to connect to it.

     

    DarrenM