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Basssix's avatar
Basssix
Aspirant
Apr 23, 2016
Solved

Samsung S6 connects to router but not internet

When I switched to xfinity I bought a C6300. I had problems with the first one not allowing my NAS to connect so I exchanged it for another one. My phone would connect to the router and work fine for ...
Troubleshooting
  • Basssix's avatar
    Basssix
    May 03, 2016
    I have solved my issue by replacing the Netgear with a Zoom. It was the only one I could find that stated it would work with Android. Hopefully Netgear will get things straightened out.
Basssix's avatar
Basssix
Aspirant
Apr 23, 2016
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Apr 25, 2016

Hello Bassix

 

Our engineers are aware of Samsung devices not working properly on wifi and working to fix the issue. I have read a workaround of using the guest network with no security then disable the broadcast of the SSID so others cant see to connect to it.

 

DarrenM