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Forum Discussion
Samsung TV Plus being blocked by NETGEAR
NETGEAR CAX80 Firmware V.2.1.1.5 Samsung UN50TU700DFXZA Software Version T-KTSUA2AKUC-2016.1 Purchased Netgear March 24, 2021. I trusted Netgear and didn't hesitate to drop $400 on what th...
So basically, the solution is to get rid of this $400 piece of crap and just get the providers modem. Doesn't seem much of a solution. Netgear needs to get their act together and provide the product they claim you are buying.
This issue with Samsung TV Plus and the issue with WiFi calling are definately related to the CAX80 router. I have a neighbor next door with the same Spectrum service provided to all the Co-op members of my building. He has the Spectrum Arris Modem/Router Model: TG1672G. We carried my Samsung Q80R QLED TV to his apartment and while connected via Ethernet wire to his Spectrum router... Samsung TV Plus worked. This issue and the issue with WiFi calling with my Samsung S21+ are caused by this CAX80 router. In another post a user mentioned that he received beta firmware from Netgear Support that solved his WiFi calling issue. I wonder if the fix in this beta release also fixes the issue with Samsung TV Plus. If such firmware fix exist, why doesn't Netgear Support publish it? Make it an "optional" update that can be downloaded and installed manually by those that choose to do so. Calling Netgear Support is a waste of time if you're outside the warranty period... when you finally get someone on the line the first thing they do is try to sell you the extended warranty to respond to any issue you might have. Once I refused, they put me on hold and never hear back. This happened to me twice already... I just don't have the time to waste to make a call for support and then get a sales pitch.
I recommend users contact a forum moderator and ask about the beta FW to see if they can get ahold of it.
vkdelta and Christian_R
