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Forum Discussion
KPnet
Sep 06, 2020Tutor
Should I replace C3700 to CM1100 ?
I have using C3700 for over 4 years. Because the wifi network is slow so I bought nighthawk wifi router. Now my download spead improved from 15mbps to 25mbps. I feel it is not enough. I bough CM110...
antinode
Sep 07, 2020Guru
> [...] Because the wifi network is slow so I bought nighthawk wifi
> router. [...]
Has your "nighthawk wifi router" a model number? Look for "Model" on
the product label.
> [...] Now my download spead improved from 15mbps to 25mbps. [...]
"spead" measured how, exactly? Evidence that the router is limiting
the speed, not your (unspecified) client device? Speed to some device
with a wired connection? Speed which your ISP says that you should get?
> [...] Should I switch from C3700 to CM1100 ?
The C3700 is a modem+router. The CM1100 is a modem (without a
wireless router). At least one of us is confused.
KPnet
Sep 07, 2020Tutor
Hi Antinode,
Thank you for your reply and sorry for confusing.
I connected to AM6, nighthawk wifi router connecting to C3700 and it improved my speed from 20mbps to 30mbps.
ISP is Xfinity and use 200mbps service. they told me that their service is nothing wrong and suggest me to change to modem since it is 4 years old.
Yesterday I switched to CM1100 and connecting to AM6 and speed improved to 45mbps.
However, ISP said my service should go more than 100mbps.
4 members in household are constantly using internet.
is there way to improve the speed ?
Thanks!!!
- FURRYe38Sep 07, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.Speed test with a wired PC directly connected to the CM modem with out any wifi router connected. Takes maybe 10 minutes max to do this. Then put the wifi router back.
KPnet wrote:Hi Antinode,
Thank you for your reply and sorry for confusing.
I connected to AM6, nighthawk wifi router connecting to C3700 and it improved my speed from 20mbps to 30mbps.
ISP is Xfinity and use 200mbps service. they told me that their service is nothing wrong and suggest me to change to modem since it is 4 years old.
Yesterday I switched to CM1100 and connecting to AM6 and speed improved to 45mbps.
However, ISP said my service should go more than 100mbps.
4 members in household are constantly using internet.
is there way to improve the speed ?
Thanks!!!
- KPnetSep 08, 2020Tutor
Hi Furrye38,
Thank you very much for your advice.
I will try connect PC direct to modem.
Thank you very much!