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Forum Discussion
ajolsen
Aug 02, 2015Follower
Signal broadcasting/no wifi/not able to login
My router/modem's signal doesn't show up in my list of wifi networks to connect to. I reset it to factory settings. I know the device works because plugging in a cable gets me to the internet. I've a...
ElaineM
Aug 05, 2015NETGEAR Employee Retired
Hi ajolsen,
Welcome to the community!
What is the IP address that you get when you did the ipconfig? By the way, what is the exact model number & version of your device? It might be possible that some ethernet cables are not properly plugged in to the right ports that's why you are unable to access the router's page. If you happen to have a cable modem router, verify that you have the right cables connected to the right ports from this link. If not, let us know more details to help you out on this.
Regards,