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Forum Discussion
Significaly Low Upload Speeds on 5Ghz Wifi
I am having slow upload speeds of ~5Mbps on 5Ghz wifi. I am getting better upload speeds on my 2.4GHz wifi of ~30Mbps. I have tried changing Channels within the router settings and has not fixed the issue. Cable connection status is "Good". Upload speed is fine with the 5GHz wifi. What else could I check?
The low speeds have affected playing online games on 5Ghz to the point of being unable to play and disconnecting from the game server (Call of Duty). Playing on the 2.4GHz works but is extremely laggy due to poor upload speeds.
1 Reply
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerWhat channel configurations are currently set on the modem?
What wifi devices are you connecting to the modem?
