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Forum Discussion
ardeee
Mar 06, 2016Tutor
Slow internet speed with ethernet connection
I recently upgraded my inernet speed to 150Mbps; using the IPS equipment to test the connection, we got 179 Mbps My Netgear N300 C3000-100NAS WiFi cable modem router gives me maximum 47 Mbps when...
TheEther
Mar 06, 2016Guru
Try one or more of the following:
- Try a different Ethernet cable.
- Reset the cable modem to factory defaults.
- Disable the use of any Security controls, like Block Sites and Block Services.
- Disconnect any USB devices from the cable modem.
ardeee
Mar 06, 2016Tutor
Tx for the suggestions TheEther
#1 - this is the same cable that provided 179Mbps when we tested the Xfinity equipment, so I'll rule that out.
#2 - already tried this
#3 - no additional security controls
#4 - no USB devices connected to modem; using two USB ports on computer for printer and keyboard/mouse, but makes no difference.
Late last night Netgear agreed to send a new unit for the price of shipping.