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Forum Discussion
rsherma
Feb 06, 2021Aspirant
Slow speed with NetGear Nightwawk 7100V AC1900
I recently purchased 7100V to replace a Arrius Surfboard modem, that starting rebooting itself after having it 3 years. I have 400 Megabit service (Triple Play) from Comcast/Xfinity, which I was abl...
plemans
Feb 06, 2021Guru - Experienced User
do you have a screen snip of the modem's cable connections page? It shows upstream/downstream connection info.
As well as the event logs.
That lets us check the signal from comcast.
In terms of testing. Try factory resetting the C7100v, then during setup make sure to leave qos, parental controls, traffic monitoring, and access control all disabled.
Once you get it back initially setup, try the speedtest hardwired and see what you get.
rsherma
Feb 07, 2021Aspirant
Greetings,
As pre your request, I have attached the various pieces of information. Even fresh out of the box (factory settings) the speed was an issue. Hopefully this information will help to identify the speed problem.
Access control is off (never turned on). Same for traffic metering, Parental Controls. Not sure where the QOS setting is?