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Forum Discussion
rsherm
Sep 11, 2017Follower
Slow Speeds
Hello,
I just signed up for Comcast's cable package of 400 mb down, and 10 up (https://www.xfinity.com/learn/offers/details?offerId=1626100052)
I have a brand new arris SURFboard SB6190 modem, coupled with my NightHawk 1900 AC router.
When I try speedtest.net on my hardwired computer I get download speeds of 70... When I try the wireless on my laptop I get download speeds of 60ish. When I try speedtest on my cell phone I get 350.
Anyone have an idea of what may be going on? This is very strange.
Thank you,
-Robert
1 Reply
- DarrenMSr. NETGEAR Moderator
Have you tried to speed test directly from the modem?
DarrenM