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Forum Discussion
Slow wi-fi, highly variable wired connectivity
Hi Everyone: I have had a difficult time diagnosing and resolving issues with slow wi-fi speeds. My network consists of the following: Netgear C6300 Cable Modem/Router running IPv4 IBM PC runni...
Hello JamesMcGill
Do you get slow wifi speeds on both the 2.4 and 5ghz networks or just one of them? Have you tried to adjust the wireless channels in the wireless settings?
DarrenM
Hi DarrenM:
Yes, both wi-fi networks have slow speeds.
Yes, I used the utility on the cable modem to find other wi-fi networks and to select a channel for each that was not occupied.
James
To clarify: No, these actions did not improve wi-fi speed. Given that the LAN speeds are just fine, it appears there is an issue with the wi-fi.
Hello JamesMcGill
I would suggest contacting Netgear support if your modem is still under warranty they can replace it if they believe the wifi is faulty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM