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Forum Discussion
JamesMcGill
Nov 02, 2016Aspirant
Slow wi-fi, highly variable wired connectivity
Hi Everyone: I have had a difficult time diagnosing and resolving issues with slow wi-fi speeds. My network consists of the following: Netgear C6300 Cable Modem/Router running IPv4 IBM PC runni...
JamesMcGill
Nov 11, 2016Aspirant
Hi DarrenM:
Yes, both wi-fi networks have slow speeds.
Yes, I used the utility on the cable modem to find other wi-fi networks and to select a channel for each that was not occupied.
James
JamesMcGill
Nov 17, 2016Aspirant
To clarify: No, these actions did not improve wi-fi speed. Given that the LAN speeds are just fine, it appears there is an issue with the wi-fi.
- DarrenMNov 18, 2016Sr. NETGEAR Moderator
Hello JamesMcGill
I would suggest contacting Netgear support if your modem is still under warranty they can replace it if they believe the wifi is faulty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM