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Forum Discussion

Karissastandrid's avatar
Feb 18, 2020

Slow wifi on n600 c3700v2

My Internet speed is at 1.5 when I pay for 150. Internet is extremely slow and disconnects.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What speeds do you get hardwired into the C3700?

    Do you have a screen snip of your modem connections page? 

    How are you testing speeds? (device, website, app, etc)

    • Karissastandrid's avatar
      Karissastandrid
      Aspirant
      The speed on my laptop is not a problem just cell phones which is perplexing. I am using an app for speed testing. See attached
      • plemans's avatar
        plemans
        Guru - Experienced User

        What speeds do you get hardwired in with the laptop?

        Are you testing over 2.4ghz or 5ghz?

        What device (phone) are you testing with?