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Forum Discussion
slow wireless speeds on c7000
At home I have 800 MBPS plan through xfinity. A hardwired laptop connection to my c7000 gets me 789 mbps.(I'm Happy) At home with the C7000, I am using 5 megahertz signal but cannot get more that 13...
I am using windows 10. At work my laptop wirelessly connects at over 500mbps., so I dont think it is my laptop. I do see at least 5 wireless networks within range to connect so I assume a fair amount of traffic. I was able to connect wirelessly to my router but now am not able to. I can connect to the router via a wired connection. Thanks for your help.
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shodon wrote:
I am using windows 10. At work my laptop wirelessly connects at over 500mbps., so I dont think it is my laptop. I do see at least 5 wireless networks within range to connect so I assume a fair amount of traffic. I was able to connect wirelessly to my router but now am not able to. I can connect to the router via a wired connection. Thanks for your help.
Good information. When you say you are now not able to connect to the Wi-Fi at home, do you mean you no longer see your SSID or you can see your SSID and not establish a connection?
How long has it been since you did a full pull the power cord restart of your C7000?
When connected to your Wi-Fi at home, on your laptop go to Windows Settings -> Network & Internet and check your network properties. Make sure it is classified as Private and not Public.
Repeat question: Are you able to log in to the user interface on the C7000?
Repeat question: Are you using the Ookla throughput application for testing?
- I can wirelessly connect to the c7000 , but I cannot connect to the user interface wirelessly. I can connect to the user interface with a wired connection. Sorry for the confusion.
shodon wrote:
I can wirelessly connect to the c7000 , but I cannot connect to the user interface wirelessly. I can connect to the user interface with a wired connection. Sorry for the confusion.Some progress.
Repeat question: How long has it been since you did a full pull the power cord restart of your C7000?
Repeat question: When connected to your Wi-Fi at home, on your laptop go to Windows Settings -> Network & Internet and check your network properties. Make sure it is classified as Private and not Public.
Repeat question: Are you using the Ookla throughput application for testing?
In your C7000 configuration:
Smart Connect should be disabled? Under Advanced -> Setup -> Wireless Setup
Dynamic QOS should be disabled? Under Quality of Service.
Traffic Meter should be disabled? Under Advanced -> Advanced Setup -> Traffic Meter
Access Control should be disabled? Under Advanced -> Security -> Access Control
Is IPv6 enabled? If your ISP supports it, it should be enabled. Under Advanced -> Advanced Setup -> IPv6
What channel are you using for the 5 GHz band? Try channel 48.
Sorry for the delayed Response, Not at home to work on It.
In Summary:
I am using Ookla Speed test.
Traffic Meter is Disabled
Access Control is Disabled
5 Ghx on Channel 48
IPv6 is enabled
I could not find Smart Connect or QOS Settings on my C7000 v2
Still getting 800mbps wired and
Still getting 140mbps on the wireless connection. Any other suggestions. I appreciate all the help!