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Forum Discussion
shodon
May 07, 2023Aspirant
slow wireless speeds on c7000
At home I have 800 MBPS plan through xfinity. A hardwired laptop connection to my c7000 gets me 789 mbps.(I'm Happy) At home with the C7000, I am using 5 megahertz signal but cannot get more that 13...
shodon
May 12, 2023Aspirant
In review of the previous post comments . My Laptop, at work, will connect at wireless speeds in excess of 500mbps. The c7000v2 is supposed to broadcast at wireless speeds of 1200 mbps. I have a 800mbps service from Xfinity. Not sure what you are getting at.
FURRYe38
May 12, 2023Guru - Experienced User
What is the brand and model # of the wifi adapter in this laptop?
If you factory reset the modem and setup from scratch, leaving wifi settings at default, what does the wifi adapter in this laptop connect at? Be sure any Smart Connect, Beamforming and MIMO features are enabled as well.
Don't enable any Access Controls, Armor, SPC or Traffic Meter.
You can try setting the channels to say 48 or 149 on 5Ghz and see.
Be sure the wifi adapter drivers are up to date on this laptop as well.
- shodonMay 12, 2023Aspirant
Not sure, but if it connects at 500mpbs at work why wouldn't connect at that speed at home. Are not 5ghz wireless signals the same?
- FURRYe38May 12, 2023Guru - Experienced User
No. Need to know the brand and model of the adapter in the laptop so we can look at it's specs.
- KitsapMay 12, 2023Master
shodon wrote:Not sure, but if it connects at 500mpbs at work why wouldn't connect at that speed at home. Are not 5ghz wireless signals the same?
No, they are not the same. Windows keeps a separate set of configuration settings for each network you connect.
Do not fall victim to the marketing hype terminology. Connection speeds are not the same as real life throughput. The details on your laptop Wi-Fi hardware are critical to answering the question. The Wi-Fi 5 GHz capability from your C7000v2 is not the same as the current batch of Wi-Fi transmitters or what you may be connecting to at work.
Did you confirm the home network you connect to has been classified by Windows as a Private network and not a Public network?
Your C7000v2 may not have smart connect, look under Advanced -> Setup -> Wireless Setup.
For QoS, look under Advanced -> Setup -> QoS Setup.
- shodonMay 12, 2023Aspirant
Intel dual band AC8265 is the adapter in the laptop. My laptop also connects wirelessly at over 450mbps at my friends house that has Xfinity 800mbps but uses the leased router from xfinity.