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Forum Discussion
GuIo
Jul 03, 2020Follower
Solid amber light upstream
The upstream light has been amber for a while, but I am still able to use the internet seemily fine. I have tried resetting the modem router, called Xfinity with no help (no technician has come to ch...
Spilette
Dec 09, 2020Aspirant
Hey guys Wanted to join this convo.
same issue amber light, this is what it looks like- Any advice on how to fix this? Thank you in advance
FURRYe38
Dec 09, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Spilette wrote:Hey guys Wanted to join this convo.
same issue amber light, this is what it looks like- Any advice on how to fix this? Thank you in advance