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Forum Discussion
harshildonga
Aug 27, 2020Aspirant
Solid Amber upstream light
I am having solid amber upstream light in my modem Netgear C6300 and i believe because of that i am getting rediculosly slow speed for my internet. I am attaching my log detail here. any help wo...
FURRYe38
Aug 27, 2020Guru - Experienced User
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
Has a factory reset been performed on the modem?
harshildonga
Aug 27, 2020Aspirant
Yes, I have performed factory reset but its not working either
- FURRYe38Aug 27, 2020Guru - Experienced User
IF all the other suggestions have been checked, you could try a different modem to see if the problem remains for goes away. If it goes away with a new modem, then the C series modem could be marked as the culprit, if the problem continues with a new modem then there is a ISP service line issue that the ISP needs to resolve.