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Forum Discussion
jd13
May 31, 2018Follower
Some devices can connect to the wifi, others cannot
I attempted to reset my modem last night due to a security email I received from work about wireless internet modems being at risk. When the modem came back online, only about half the devices in my house could connect. 2 of the 4 iphones could connect. playstation cannot connect, etc.
I unplugged it again and waiting for about 60 seconds and attempted to boot it back up. this has always worked in the past. now I cannot get all of our devices online.
Comcast ran a scan from their end and said everything looked good.
what else can I check/do?
1 Reply
- DarrenMSr. NETGEAR Moderator
You may need to tell those devices that can connect to forget the wireless network then try to reconnect again.
DarrenM