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jd13's avatar
jd13
Follower
May 31, 2018

Some devices can connect to the wifi, others cannot

I attempted to reset my modem last night due to a security email I received from work about wireless internet modems being at risk.  When the modem came back online, only about half the devices in my house could connect.  2 of the 4 iphones could connect.  playstation cannot connect, etc.  

I unplugged it again and waiting for about 60 seconds and attempted to boot it back up.  this has always worked in the past.  now I cannot get all of our devices online.

Comcast ran a scan from their end and said everything looked good.  

what else can I check/do?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    You may need to tell those devices that can connect to forget the wireless network then try to reconnect again.

     

    DarrenM