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Forum Discussion
Sometimes rebooting the CM2050V causes downstream light to blink.
My signal levels are good. The cable company has been out three times in the last two weeks. They say they cannot find a problem. I pay for Gigabit extra 1.2g/40mbps. Signal levels are all good abd op...
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
- Event Log
Clear Log Refresh Export
Time Priority Description
Fri Nov 01 09:17:18 2024 (Warning (5)) DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:17:16 2024 (Critical (3)) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:05:19 2024 (Notice (6)) CM-STATUS message sent. Event Type Code: 5; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:05:19 2024 (Critical (3)) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:05:12 2024 (Warning (5)) Dynamic Range Window violation
Fri Nov 01 09:05:12 2024 (Warning (5)) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:05:11 2024 (Warning (5)) REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:05:06 2024 (Notice (6)) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:05:01 2024 (Notice (6)) TLV-11 - unrecognized OID;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Time Not Established (Notice (6)) Honoring MDD; IP provisioning mode = IPv6
Time Not Established (Critical (3)) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:02:22 2024 (Notice (6)) CM-STATUS message sent. Event Type Code: 1; Chan ID: 35; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:02:21 2024 (Warning (5)) MDD message timeout;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:02:18 2024 (Notice (6)) CM-STATUS message sent. Event Type Code: 5; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:02:08 2024 (Warning (5)) Dynamic Range Window violation
Fri Nov 01 09:02:08 2024 (Warning (5)) RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:02:07 2024 (Warning (5)) REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:02:01 2024 (Notice (6)) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Fri Nov 01 09:01:56 2024 (Notice (6)) TLV-11 - unrecognized OID;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=04:2a:e2:c6:b0:ee;CM-QOS=1.1;CM-VER=3.1;
Time Not Established (Notice (6)) Honoring MDD; IP provisioning mode = IPv6
Time Not Established (Critical (3)) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:39:54:58;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Help CenterShow/Hide Help CenterPlease post a copy and paste of the modems connection status...
- Cable Connection
Cancel Apply
Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency
0
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 579000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 29 579000000 Hz 1.4 dBmV 41.9 dB 6 0
2 Locked QAM256 1 393000000 Hz -0.8 dBmV 42.2 dB 0 0
3 Locked QAM256 2 399000000 Hz -1.0 dBmV 42.0 dB 1 0
4 Locked QAM256 3 405000000 Hz -1.0 dBmV 41.9 dB 0 0
5 Locked QAM256 4 411000000 Hz -1.0 dBmV 41.9 dB 1 0
6 Locked QAM256 5 417000000 Hz -0.8 dBmV 42.0 dB 2 0
7 Locked QAM256 6 423000000 Hz -0.6 dBmV 41.9 dB 3 0
8 Locked QAM256 7 429000000 Hz -0.7 dBmV 41.8 dB 2 0
9 Locked QAM256 8 435000000 Hz -0.7 dBmV 41.7 dB 5 0
10 Locked QAM256 9 453000000 Hz -0.2 dBmV 41.8 dB 4 0
11 Locked QAM256 10 459000000 Hz -0.1 dBmV 41.8 dB 3 0
12 Locked QAM256 11 465000000 Hz 0.0 dBmV 41.7 dB 2 0
13 Locked QAM256 12 471000000 Hz 0.1 dBmV 41.7 dB 5 0
14 Locked QAM256 13 477000000 Hz 0.2 dBmV 41.7 dB 3 0
15 Locked QAM256 14 483000000 Hz 0.3 dBmV 41.7 dB 6 0
16 Locked QAM256 15 489000000 Hz 0.4 dBmV 41.7 dB 3 0
17 Locked QAM256 16 495000000 Hz 0.4 dBmV 41.6 dB 10 0
18 Locked QAM256 17 507000000 Hz 0.5 dBmV 41.7 dB 2 0
19 Locked QAM256 18 513000000 Hz 0.7 dBmV 41.8 dB 2 0
20 Locked QAM256 19 519000000 Hz 0.6 dBmV 41.8 dB 6 0
21 Locked QAM256 20 525000000 Hz 0.6 dBmV 41.7 dB 7 0
22 Locked QAM256 21 531000000 Hz 0.5 dBmV 41.6 dB 7 0
23 Locked QAM256 22 537000000 Hz 0.6 dBmV 41.6 dB 8 0
24 Locked QAM256 23 543000000 Hz 0.7 dBmV 41.8 dB 13 31
25 Locked QAM256 24 549000000 Hz 0.2 dBmV 41.5 dB 25 0
26 Locked QAM256 25 555000000 Hz 0.1 dBmV 41.4 dB 20 0
27 Locked QAM256 26 561000000 Hz 0.8 dBmV 41.7 dB 14 0
28 Locked QAM256 27 567000000 Hz 1.2 dBmV 41.9 dB 8 0
29 Locked QAM256 28 573000000 Hz 1.2 dBmV 41.8 dB 13 0
30 Locked QAM256 30 585000000 Hz 1.5 dBmV 42.0 dB 9 0
31 Locked QAM256 31 591000000 Hz 1.6 dBmV 41.3 dB 12 0
32 Locked QAM256 32 597000000 Hz 1.8 dBmV 41.9 dB 4 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 10 5120 16400000 Hz 46.5 dBmV
2 Locked ATDMA 11 5120 22800000 Hz 46.5 dBmV
3 Locked ATDMA 12 5120 29200000 Hz 46.0 dBmV
4 Locked ATDMA 13 5120 35600000 Hz 46.5 dBmV
5 Locked ATDMA 14 2560 40400000 Hz 46.0 dBmV
6 Not Locked Unknown 0 0 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 0 Hz 0.0 dBmV
Downstream OFDM Channels
Channel Lock Status Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier
Number Range Unerrored
Codewords Correctable
Codewords Uncorrectable
Codewords
1 Locked 0 ,1 ,2 ,3 159 678000000 Hz 2.2 dBmV 41.7 dB 1126 ~ 2969 207064343 34828393 0
2 Not Locked 0 0 0 Hz 0 dBmV 0.0 dB 0 ~ 4095 0 0 0
Upstream OFDMA Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power
1 Not Locked 0 0 0 Hz 0 dBmV
2 Not Locked 0 0 0 Hz 0 dBmV
Current System Time:Fri Nov 01 10:32:25 2024
System Up Time:01:28:12
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