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Forum Discussion
Tapple
Apr 26, 2019Initiate
Spectrum Gig CM1100
So I was told by multiple agents that I can use my own modern for spectrum gig. Splurged on the high install cost, got their (generic) modem, checked that the cm1100 is compatible on their networks, a...
plemans
Apr 27, 2019Guru - Experienced User
Here's what I'd try.
1. Reset the CM1100
2. When activating the CM1100, try using one gigabit port and if the setup process doesn't work, try the other. some have had success with 1 port over the other.
3. After you plug in the CM1100, wait several minutes for it to fully boot. What are all the led's on the front doing? color/solid/blinking/etc.
4. After its fully booted. plug in your computer directly into the modem. Remove the router from the equation to limit potential problems. If you can get your computer working connected to the modem, you can get the router to work.
5. go through your activation process with spectum
Again, try this using both ethernet ports.
vkdelta Any ideas or contacts with spectrum?