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Forum Discussion
Tapple
Apr 26, 2019Initiate
Spectrum Gig CM1100
So I was told by multiple agents that I can use my own modern for spectrum gig. Splurged on the high install cost, got their (generic) modem, checked that the cm1100 is compatible on their networks, a...
vkdelta
May 03, 2019NETGEAR Employee Retired
Please PM me
- Spectrum account #
- CM MAC
- account holders name
- details of what Agent told you
- ipconfig or ifconfig from your laptop/mac
- Make sure you have connected ONLY 1 device behind CM.
- TappleMay 03, 2019Initiate
I appreciate the quick response. After going round with Spectrum I sent the modem back for a replacement with Amazon. I'll PM you once I get the replacement. Thanks again!
- TBizatSep 04, 2019Aspirant
Did you get this working? I am having a hard time getting spectrum to lock all of my channels. I feel like this is an issue with Spectrum, but want to know what, if anything worked for you?
- FURRYe38Sep 04, 2019Guru - Experienced User
Be sure you are using good quality RG6 coax cabling up to the modem.
Be sure there are no cable coax line splitters in between the modem and ISP service box.
Have the ISP come out and check the line...
TBizat wrote:Did you get this working? I am having a hard time getting spectrum to lock all of my channels. I feel like this is an issue with Spectrum, but want to know what, if anything worked for you?