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Forum Discussion
DonPachuco
Oct 02, 2020Tutor
Spectrum Gig Internet Problem with CM1200
So, since September 8th, 2020, I've had nothing but problems with my internet. At the time it began, I had 400Mbps service, and was using my CM600 modem, and an Asus RT-AC3200 router. At the point tha...
plemans
Oct 02, 2020Guru - Experienced User
You have a ton of errors in your lines.
Before running new stuff throughout the house, ensure the line coming into the house is good. directly connect the modem there and use it for a while. Then check the signals page and logs again. If they look like they do, the issue is external to the home and running new wiring in the home won't be a benefit.
Also, when running both cable tv and a modem, when the wire enters the home it should hit a single splitter. With 1 leg for the modem and the rest can then be sent to a different splitter to feed the reset of the home. this keeps the signal as clean as possible for the modem.