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Forum Discussion
Spectrum Gig Plan with CM1200 - Activation Difficulty
Hey All - I hope this is a one off but thought I'd share my experience and hopefully have y'all validate if my provisioning is now correct. Long story short, I didn't want a Puma 7 chipset, I w...
Had the same issue the modem would not activate from the website said its not an approved modem. I called and talked with technical support and gave him the cm Mac he put it in the system but it still wouldn't work even though he was getting a signal from the modem and all the lights were coming on. I ended up having to return I'll just wait till the cax80 becomes available cause they have it as approved on their website.
Had the same issue - Needed to call support to get the mac address added to the spectrum system. I now get a connection but circa 100mb. Not 400mb as advertised. Tech is coming on Tuesday. Suspect that the tech will just want to swap out the CM1200 with the Spectrum device but will update after the visit.