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Forum Discussion
mperu99
Feb 24, 2019Initiate
SPECTRUM will not push FIRMWARE to Customers modem - We need a solution NETGEAR
I just got of the phone with Spectrum, after weeks of back and forth finger pointing. Spectrum Said THEY WILL NOT PUSH FIRMWARE to CUSTOMER owned modem! NETGEAR you need to provide us a solution to...
DarrenM
Mar 01, 2019Sr. NETGEAR Moderator
- mperu99Mar 04, 2019Initiate
That is not an answer! you are failing the consumer by pushing this off onto someone else... YOU ARE FAILING TO UNDERSTAND.. ISP WILL NOT PUSH FIRMWARE! what part of that do you not understand?
- ZeroC00lMar 04, 2019LuminaryI've been saying this for awhile now. They don't care. They have our money with no support.
They don't stay active on here. They want us to pay for support.
They steal our money oh wait. We paid for their product with no support and take // steal our money.
Every other Corp allows you to update or downgrade your firmware. But not Netgear. We have to put up with Netgear / ISP fighting like school children.
And what's more annoying we paid for it. Were not allowed to update or downgrade it. Wow.
They don't want people bad mouthing their product. Then make your crap work rather then do it your way. Your way doesn't work, hasn't for awhile now.
Consumers want this ability. Make it happen. All your doing is pissing people off.
Oh wait my bad. You don't care. Which is why I'll buy another product. But again. You don't care. Well I don't either. But you don't care. Forgots about that.