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Forum Discussion
solarissf
Oct 08, 2020Aspirant
speed directly from modem half what it should be. cm1150v
I currently pay for 600mb download speed and when I run speed tests from a computer hardwired directly into modem I am only getting around 250-275mb on xfinity speedtest. I called xfinity and they t...
solarissf
Oct 08, 2020Aspirant
hi.
isp checked the signal and line both remotely and they came into my house and tested. they all say inside my house on their hand help device via coax I am getting 1.2gb into house. we did the whole unplug modem thing at least 5 times now. when I plug in a laptop into that modem the speed is around 250-275mb.
FURRYe38
Oct 08, 2020Guru - Experienced User
Be sure your using a good quality LAN cable between the PC and modem. CAT6 is recommended.
Try a different PC to compare results as well.
Reboot your PC and speed test again. Use Ooklas installable speed test app for Windows and Mac.
Be sure all background running applications and security programs are disabled prior to speed testing on the PC.
- solarissfOct 08, 2020Aspirant
ok, I'll try that and come back here with results.
- satvikOct 08, 2020Aspirant
Hi
I am getting similar issues but over wifi. Have called support for a month but nothing is being done by netgear to replace the faulty modem router. They keep asking to change settings but nothing helps. They also closed the case to not provide support.