NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sudden Loss of Ethernet Ports C7000-100NAS
Hello Everyone, Roughly two days ago, my connection suddely dropped on my PS4 and computer roughly simultaneously (only two ethernet wired devices), while every wireless device continued to funct...
Hello Chickeninferno
Did you try the other 2 ports?
DarrenM
Yes I did. I also performed several factory resets from the software as well as the hard reset with the button on the back.
You may want to contact support if the modem is still under warranty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM