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Forum Discussion
Sudden Loss of Ethernet Ports C7000-100NAS
Hello Everyone, Roughly two days ago, my connection suddely dropped on my PS4 and computer roughly simultaneously (only two ethernet wired devices), while every wireless device continued to funct...
Yes I did. I also performed several factory resets from the software as well as the hard reset with the button on the back.
You may want to contact support if the modem is still under warranty.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM